Frequently Asked Questions

Explore our FAQ section for quick answers to common queries about our services and facilities. If you need further assistance, feel free to contact us anytime. We’re here to help!

 

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Frequently Asked Questions

Before booking one of our Sunshine Coast Medico-Legal Suites, you might have a few questions in mind. We’ve compiled some frequently asked questions to help you get a better understanding of our services and facilities.

What types of specialists can rent rooms at your facility?

Our suites are designed to accommodate a range of medical and allied health specialists who conduct medico-legal assessments (or treatment). This includes doctors such as orthopaedic surgeons, neurosurgeons, psychiatrists, and allied health specialists including occupational therapists. If you’re looking for a professional and comfortable space to conduct your consultations, our suites are ideal for you.

How can I book a room at your facility?

Booking a room at our facility is easy and convenient. Simply visit our website or contact our dedicated booking team. You can check room availability, choose the date and time that suits you, and reserve the room that meets your needs. We offer flexible booking options, whether you require a room for a one-time assessment or need a regular space for your practice.

What amenities are available in your suites for medical specialists?
Our suites are equipped with all the essential amenities to ensure a comfortable and professional environment for medico-legal specialists. Each room is furnished with a desk, chairs, a comfortable examination table, adequate lighting, and specialised equipment for assessing clients. Additionally, we provide high-speed internet access, climate control, and a reception area to greet your clients. Tea, coffee and snacks are always on offer also. Reach out if you have a request for additional equipment as we are open to expanding our resources and accommodating your needs. Our goal is to create a conducive space that enhances your practice and patient experience.
What is the minimum booking duration for a room at your facility?

Our minimum booking duration is a full day. If you only require the room for a half day or per hour please contact us. If you require the room on a recurring basis, we have special rates. Please email us for more details.

Do you provide any administrative support or assistance during my sessions at your facility?

Yes, we offer administrative support services to help ensure your sessions run smoothly. Our receptionist can assist with check-ins, greetings, and providing paperwork to the patient upon arrival. They can assist with printing documents, and are open to any other requests for clinical needs (e.g. chaperoning). We’re here to provide a welcoming and professional atmosphere for both specialists and clients.

Is parking available for specialists and clients at your facility?
Yes, we offer convenient on-site parking at the back of the building for both specialists and clients. Our goal is to make your visit as hassle-free as possible, so you can focus on providing the best care to your clients without worrying about parking logistics.
What is your cancellation policy for room bookings?

We understand that plans can change, and we have a flexible cancellation policy in place. If a room booking is canceled within 7 days of the reserved date, no refund will be issued. If the cancellation is before the week of the booking, please send an email with details and the cancellation request, including your bank account information for a refund, if already paid. We aim to ensure a fair and accommodating experience for all our clients.

Do you offer VIDEO-Conference facitlities for patients?

Yes, we offer a private room with a computer for patients to be assessed online (or for telehealth appointments). Just send us the consent form, interview link, details of the specialist and patient, and we can get them set up for the consultation. Please email us for hourly rates.

Sunshine Coast Medico-Legal Suites

Are you a medical specialist who conducts medico-legal assessments and need an office to visit at the Sunshine Coast? We have suites that accommodate medical and allied health specialists.

Convenient Location

Are you looking for a conveniently located space for your medico-legal assessments on the Sunshine Coast? Our suites offer a prime location, making it easy for both specialists and clients to access.